Shipping policy

Free Click and collect from our store

Free Click & Collect from our store in Letchworth Garden City – The order is usually ready to collect within 30 minutes. The store is open Monday to Saturday 9.30am – 5.30pm

Delivery 

Orders placed before 2pm Monday to Friday will be dispatched on the same day. Orders placed over the weekend will be sent on the following Monday.

UK Mainland Delivery

FREE DELIVERY TO MAINLAND U.K. on orders £40 and over in value by Royal Mail on a 2-3 day delivery service.

£3.50 charge for all orders below £40 in value

£4.99 charge for Next Day Delivery (order deadline 2pm, Monday - Thursday only)

For convenience we are able to offer a Weekday AM, Next day Saturday delivery service via DPD for a cost £7.99. This services excludes Scottish Highlands and Islands, Channel Islands, Isle Of Man, Northern Ireland, Scilly Isles

Delivery Service	Order Value	Delivery Cost
2-3 Working Days	Less than £40	£3.50
2-3 Working Days	£40 or Over	Free
Next Day (Monday – Thursday Only)	Any Value	£4.99
Weekday AM or Next Day Saturday	Any Value	£7.99

 

Amending an Order

Once we have received your order our warehouse staff will pick, pack and dispatch as quickly as possible.

We will aim to do this the same day for all orders MON-FRI (excl Bank Holidays). It is advisable that any amendments or changes you wish to make to your order are communicated to our Customer Service team at sales@cooksboutique.com as soon as possible.