Refund policy

UK Mainland customers who are not delighted with their purchases (wrong size or colour, not what was expected or just change of mind) may return their products within 28 days and request a no-quibble refund. Any purchases that have been used or are not in a resalable condition, or are not returned including original packaging will not be refunded.

Upon receipt of the purchases, we will give you a full refund of the amount paid or an exchange credit as required. Please allow up to 7 working days from us receiving the item for the refund to appear in your account.

The costs of returning unwanted purchases to us shall be borne by you.

Please return unwanted purchases to the address below including a note of your order number and the reasons for return

Cooks Boutique Returns
22 Leys Ave
Letchworth
Hertfordshire
SG6 3EW

Broken or wrong item received:

If you receive a broken item, or have been sent the wrong item, please email us at sales@cooksboutique.com with photos of the item and we will get back to you.