Delivery

Standard UK delivery is FREE on all orders over £45.00

Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.

Charges and Options:

1. Standard UK delivery within 5-7 working days is FREE on all orders over £45.

2. We charge £3.95 for standard UK delivery on orders under £45.00

• We deliver most items Monday to Friday, 7.30am - 6pm (although some of our carriers may deliver slightly earlier or later).

• We cannot guarantee delivery within our usual timescales to a small number of remote rural areas.

• On rare occasions, some items may be delivered outside the published timed windows.

Deliveries to multiple addresses:

If you'd like to have items sent to separate UK addresses, please complete a separate order for each address. A separate delivery charge will be made for each address if applicable.

Delivery exceptions:

We deliver to most postal areas in the UK and Northern Ireland, but we're sorry that geographical location and carrier availability can restrict our service. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and Isle of Man.

There's a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescales. If there's no-one home when we deliver: deliveries will usually be made Monday to Friday (also Saturday in the case of orders being delivered within 5 days under Standard delivery terms), 7.30am - 6pm.

If there's no-one in when we delivery, each time an attempt is made, our courier or Royal Mail postman will leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order.

International Delivery

We offer delivery of products from our website to international destinations and this would normally be sent using the postal service or a courier. Inernational Delivery charges and Lead Times

 Region Cost (GBP)  Lead Time (working days*)
 Europe  10.75  5-10
 North America  18.00  7-12
 Rest of the World  19.00  7-15

*A working day is Monday to Friday, excluding public holidays. These may vary according to country.

If you'd like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.

Duty Payments

Products delivered to some destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who's ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they'll be responsible for these additional charges.Unfortunately we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.